shipping and returns
Due to COVID19, there may be some delay in shipping.
Please allow two to three business days for your order to ship.
All orders shipped outside of the United States are subject to additional shipping charges. Any import duties and taxes that are charged when the parcel reaches the destination country, are the responsibility of the recipient. If you have questions related to customs charges please contact your local customs office.
PROCESSING - DELIVERY - TIMES RETURNS
Orders are processed, shipped, and delivered Monday through Friday only. Orders are not processed, shipped, or delivered on national holidays. All orders placed on Saturday, Sunday, or on a national holiday, will be processed the following business day.
SVNMIA wants you to be happy with your purchase, if you are unsatisfied with your order we will accept your return within 7 days of your order's arrival. All returns must be in their original packaging with tags attached, and unworn. Please email firstname.lastname@example.org with your return request within 7 days of the date your item was delivered. The returnee is responsible for any additional shipping charges. We are not responsible for any return packages not received.
Please allow 5-7 business days for the refund to post to your account. You will be emailed a return confirmation at that time. All refunds will be issued in the same form as the original payment.
Please note that we do not accept liability for shipping loss or damage to returned goods. We cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.
Sale items and items purchased using a promotional code are final sales cannot be returned or exchanged.